We may collect information including:

• Name
• Phone number
• Email address
• Service address
• Vehicle information
• Appointment details
• Information submitted through contact forms or booking forms
• Basic website usage information through cookies and analytics

We use the information collected to:

• Schedule appointments
• Process bookings and payments
• Communicate regarding appointments
• Send appointment confirmations and reminders
• Respond to customer inquiries
• Improve our services and website experience
• Maintain customer records

Payments are processed through Stripe. Complete card numbers and card security codes are not stored directly by Apex Elite Auto Spa.

Stripe securely processes payments and, when authorized by the customer during checkout, securely saves the selected payment method for future authorized charges such as the remaining approved service balance.

Apex Elite Auto Spa may store Stripe customer IDs, payment references, payment statuses, transaction amounts, limited card details supplied by Stripe (such as brand and last four digits), receipts, refund records, and customer authorization records.

Payment-related information may be used to process the $50 reservation deposit, remaining approved balances, refunds, disputes, fraud prevention, receipts, and business records.

By providing your contact information, you agree that Apex Elite Auto Spa may contact you regarding:

• Appointment confirmations
• Appointment reminders
• Booking updates
• Service notifications
• Receipts
• Customer support

You may opt out of promotional communications at any time where applicable.

Our website may use cookies and similar technologies to improve website performance, remember preferences, analyze website traffic, and enhance your browsing experience.

We take reasonable administrative and technical measures to protect your personal information.

While we work to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.

You may contact Apex Elite Auto Spa to request access to your personal information, request corrections to inaccurate information, or request deletion of your information where applicable under law.

If you have questions regarding this Privacy Policy or how your information is handled, please contact Apex Elite Auto Spa using the contact information provided on our website.